Effective Date: 05/20/2025

Welcome to Glass Group NC LLC (“Company,” “we,” “us,” or “our”). By accessing or using our website (https://www.glassgroupnc.com) and services, you agree to these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our website.

Glass Group NC LLC

Glass Group NC LLC is a automotive glass company in Raleigh, NC. Our communication with you includes estimate details, customer support, and appointment confirmations. You can cancel the SMS service at any time. Simply text “STOP” to 919-899-7347 . Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected]

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

For privacy-related inquiries, please refer to our Privacy Policy:

https://www.glassgroupnc.com/privacy

1. Purpose of the Website

The website is designed to provide information about vehicle glass replacement or repair, allow users to inquire about services, and communicate with our team. The website does not process online transactions or payments.

2. Eligibility

This website and its services are intended for individuals aged 18 and older . By accessing our website, you confirm that you meet this age requirement and have the legal capacity to agree to these Terms.

3. Services Provided

Glass Group NC LLC offers automotive glass replacement and repair. We also offer recalibration for high-tech radar used on some modern day vehicles.

4. User Conduct and Responsibilities

By using our website, you agree to:

Use the website only for lawful and legitimate purposes.

• Refrain from spamming, harassing, or engaging in disruptive behavior.

Not attempt to hack, disrupt, or gain unauthorized access to our website or systems.

We reserve the right to restrict or terminate access to any user violating these Terms.

5.Vehicle Disclaimer

Before or after any repairs, we will not be held responsible to damages that might occur due to replacement or repairs.

6. Payment and Refund Policies

We do not process transactions directly through our website. Any payment, refund, or cancellation policies will be communicated during in-person registration at our physical location.

7. Intellectual Property

All content, including text, images, logos, and materials found on our website, is the exclusive property of Glass Group NC LLC unless otherwise stated.

You may not copy, reproduce, modify, or distribute our website content without prior written consent.

Unauthorized use of our intellectual property may result in legal action.

8. Limitation of Liability

To the fullest extent permitted by law, Glass Group NC LLC shall not be held liable for

Errors, inaccuracies, or service interruptions related to the website.

Any reliance on website content or recommendations.

Use of this website and participation in our wellness programs is at your own risk.

9. External Links and Third-Party Services

Our website may contain links to third-party websites, including Google Analytics and external fitness resources. We do not control these third-party services and are not responsible for their content, policies, or practices.

10. Termination of Services

We reserve the right to terminate or suspend access to our website for users who:

Violate these Terms.

Engage in harmful or disruptive activities that may affect our business.

Termination may occur without prior notice

11. Changes to the Terms of Service

We may update or modify these Terms periodically. The latest version will always be posted on our website

Continued use of the website after updates means you accept the revised Terms

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of North Carolina

Mediation Clause

Any disputes arising under these Terms must first be resolved through mediation in Raleigh, North Carolina

If mediation fails, disputes shall be resolved in North Carolina courts

Mediation will be conducted in a manner that minimizes legal costs and prioritizes fair resolution.

By using this website, you waive any right to class-action lawsuits against Glass Group NC LLC

13. Contact Information

For questions about these Terms, please contact us at:

Business Name

Glass Group NC LLC

Email

[email protected]

Phone

919-899-7347

By accessing and using our website, you acknowledge that you have read, understood, and agreed to these

Terms of Service