Privacy Policy
Effective Date: 06/21/2025
Glass Group NC LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting any personal information you provide while using our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using our website (https://www.glassgroupnc.com), you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Identifiers
: Name, phone number, and email address.
Vehicle Information
: Information provided by you regarding your vehicle and vehicle ID.
Internet Activity
: IP addresses and interactions with our website (collected through analytics tools).
We do not collect sensitive financial information or personally identifiable data unless voluntarily provided by the user.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
2. How We Collect Information
We collect personal information in the following ways:
Directly from you when you fill out contact forms, sign up for updates, or communicate with us.
Automatically through cookies and website tracking technologies, where applicable.
3. Purpose of Collecting Data
We collect personal information for the following
legitimate business purposes
Customer Service
: To respond to inquiries and provide details about our fitness programs.
Marketing and Promotions
: To send newsletters, special offers, and relevant fitness updates (users may opt out).
Analytics and Improvements
: To assess website performance and user engagement.
We process data based on user consent and legitimate business interests.
4. Third-Party Sharing
We may share user information with the following third-party service providers:
Google Analytics
: For website performance tracking.
Email and CRM Systems
: For internal customer management (users do not have direct access to this data).
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
We do not sell personal data to third parties.
5. Data Retention Policy
Personal data is retained until the user requests deletion.
No formal policy exists for deleting old inquiries unless specifically requested by the user.
6. User Rights and Compliance
Under the California Consumer Privacy Act (CCPA) and other applicable regulations, users have the following rights:
Right to Know
: Users may request details on the personal data collected and its usage.
Right to Delete
: Users may request deletion of their personal data, subject to legal exceptions.
Right to Opt-Out
: Users may unsubscribe from promotional communications via email.
How to Submit Requests:
Requests must be made via email to
We will respond within 30 days of receiving a request.
7. International Data Transfers
Some data may be processed or stored outside the United States through third-party service providers. By using our website and services, you consent to the transfer of your data internationally where necessary for business operations. We do not share or allow communication through sms or email with these third-party service providers to your contact details.
8. Data Security Measures
We take reasonable steps to protect personal data, including:
SSL Encryption (HTTPS) for secure data transmission.
Access Control to limit data access to authorized personnel only.
Despite our security measures, we cannot guarantee absolute security due to the nature of online data transmissions.
9. Data Breach Notification
In the event of a security breach affecting personal data, we will:
Notify affected users via email as soon as reasonably possible.
Take necessary steps to mitigate risks and prevent future breaches.
10. Updates to This Privacy Policy
We reserve the right to update this Privacy Policy periodically. Any changes will be published on our website. Continued use of our website after an update constitutes acceptance of the revised policy.
11. Governing Law and Dispute Resolution
This Privacy Policy is governed by the laws of the State of North Carolina
Mediation Clause
Any disputes related to this Privacy Policy shall first be resolved through mediation in Raleigh, North Carolina
If mediation fails, disputes shall be resolved in North Carolina courts
Mediation will be conducted in a manner that minimizes legal costs for both parties
By using our website, you waive any right to class-action lawsuits against Glass Group NC LLC>
12. Contact Information
If you have any questions or requests regarding this Privacy Policy, please contact us at:
Business Name
Glass Group NC LLC
Phone
919-899-7347
This Privacy Policy is effective as of the date listed above. By using our website, you acknowledge that you have read, understood, and agree to the terms outlined in this document.
2025 All Rights Reserved - Glass Group NC LLC